Our overarching mission aligns with the Government of Tamil Nadu’s commitment to ensuring equitable transactions in the purchase of goods and services within the state, upholding consumer rights for all.
Complaints & Redearsal
If you have faced fraud, defective products, unfair billing, or misleading advertisements, TNCPO is here to help.
Vision & Mission
To promote a network about organization working for consumer awareness and to protect the promotion of consumers’ interest.
TNCPO Objectives
The objectives of Tamil Nadu Consumer Protection Organization To promote a network about organization working for consumer awareness and to protect the promotion of consumers’ interest.
Magazine
We are thrilled to announce the launch of Nugarvizhi, a magazine dedicated to empowering consumers with knowledge, insights, and legal guidance.
Consumer Rights Violations
Consumer rights violations are prevalent in India, primarily due to a lack of awareness, education, and understanding of laws and regulations among consumers. Many individuals, especially in economically disadvantaged districts and states, remain uninformed about their rights. This ignorance makes them vulnerable to unscrupulous producers and retailers who exploit their lack of knowledge.
Below are common instances of consumer rights violations
Under Weighing
Sellers provide less quantity than what is paid for, often by manipulating weighing scales.
Adulteration
Products are mixed with substandard or harmful substances, compromising their quality and safety.
Not Providing Proper Bills
Failure to issue a valid receipt or bill, which is essential for legal recourse and warranty claims.
Poor QualityGoods/ Spoilage/ Damaged Goods
Selling substandard, spoiled, or damaged products without informing the consumer.
Poor Maintenance
Neglecting to maintain products or services to the promised quality standards.
Cheating on Contract Terms
Not adhering to the agreed-upon terms and conditions, leading to deception and unfair practices.
Price Higher Than Maximum Retail Price (MRP)
Charging prices above the MRP stated on the product’s packaging.
Selling Goods Past Their Expiry Date
Disposing of products that have exceeded their shelf life, potentially posing health risks to consumers.
Forcing/Misleading into Buying Unwanted Goods
Using aggressive sales tactics or deceit to coerce consumers into purchasing unnecessary items.
Bogus Companies, Unreachable After Sales
Dealing with fraudulent companies that disappear or become unreachable after making sales.
Misleading Advertisements, Especially Aimed at Children
Running deceptive advertisements that manipulate children into desiring products that may not meet their expectations.
Overcharging of Interest, Especially in Credit Purchases
Imposing exorbitant interest rates on credit purchases, exploiting consumers financially.
Dangerous, Hazardous, or Unsafe Goods
Selling products that are unsafe, hazardous, or pose health risks to consumers.
Educating consumers
Educating consumers about their rights and responsibilities under the Consumer
Establishing Citizen Consumer
Quick Links
Paper clippings
Meetings
02/06/2019 SRMU நக்கீரர் அரங்கத்தில்
நமது நுகர்வோர் மற்றும் மனித உரிமை பேரியக்கத்தின் சார்பில் வரும் *02/06/2019 (ஞாயிற்றுக்கிழமை) * SRMU நக்கீரர் அரங்கத்தில் நடைபெற்ற *தமிழகத்தில் கடுமையான தண்ணீர் பிரச்சினை குறித்து முக்கிய ஆலோசனை மற்றும் கலந்தாய்வு கூட்டம் இனிதே நடைபெற்றது
Chengalpet Dt. Arasur Branch Opening – 28.07.2019
நமது பேரமைப்பு தலைவர் டாக்டர் C.பால்பர்ணபாஸ் அவர்கள் வழிகாட்டுதலின் படி தமிழ் நாடு நுகர்வோர் பாதுகாப்பு பேரமைப்பு மற்றும் அகில இந்திய மக்கள் உரிமைகள் பாதுகாப்பு கழகத்தின் தலைவர்
Pamphlets
Addressing these violations requires a multifaceted approach, including consumer education, stricter enforcement of consumer protection laws, and increased transparency and accountability among producers and retailers. Empowering consumers with knowledge of their rights is essential to combat these infringements and ensure fair and ethical business practices.
TNCPO
The mission of Government of Tamil Nadu is to empower all consumer segments of the State to obtain a just deal in the purchase of goods and services in the State of Tamil Nadu and to uphold consumer rights.
Contact Info
Address: No. 359/G, Konnur High Road,
Ayanavaram Chennai - 600 023.
Phone: 994-194-4999
Email: consumertoday77@gmail.com