Consumer Judgements

National Commission orders refund of TV set cost

A TV, covered under a household policy, suddenly became non-functional. The insurance company repudiated the familyís claim for reimbursement. The District Forum turned down the claim and the State Commission upheld the Forumís order. What stand did the National Commission take? The parents of Durga Dalal, who had bought a Sony TV, claimed that the TV had suddenly become non-functional and hence the insurance company was bound to reimburse the consumer on the basis of a household policy. They submitted a claim for Rs.30,000 on the grounds that the TV had been completely damaged. As the amount was not paid, they complained to the District Forum.

Mandatory standards for steel products from May Standards for 17 steel products are to be made mandatory from May. These standards are not formulated by Bureau of Indian Standards (BIS) but by committees consisting of members from the respective industries, and technical experts among others. According to Mr K. Anbarasu, Deputy Director General, BIS, Southern Regional Office, Chennai, the countryís growth process and achievements have much to do with the process of standardisation of products. It helps to face internally the global competition, and find markets outside for the products. So far, 18,000 Indian Standards have been formulated and 90 of them relate to mechanical transmission

Mandatory standards for steel products from May
Standards for 17 steel products are to be made mandatory from May. These standards
are not formulated by Bureau of Indian Standards (BIS) but by committees consisting of
members from the respective industries, and technical experts among others. According
to Mr K. Anbarasu, Deputy Director General, BIS, Southern Regional Office, Chennai, the countryís growth process and achievements have much to do with the process of
standardisation of products. It helps to face internally the global competition, and find
markets outside for the products. So far, 18,000 Indian Standards have been formulated
and 90 of them relate to mechanical transmission

TNCPO

The mission of Government of Tamil Nadu is to empower all consumer segments of the State to obtain a just deal in the purchase of goods and services in the State of Tamil Nadu and to uphold consumer rights.

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